So I'm guessing you probably got an email or a text message that appears to be from Amazon wanting you to take a satisfaction survey. Unfortunately a lot of the surveys are complete scams that you want to avoid at all costs.
The survey scams take advantage of Amazon customers. Most customers are more than happy with their service, so they will gladly take a survey for Amazon's benefit… But the problem is that these satisfaction survey scams aren't coming from Amazon and have nothing to do with them.
There are a lot of scams out there that take advantage of the popularity and trust that Amazon has... acting is if they are Amazon themselves when really they are just a bunch of scammers, as does the Amazon Cash Websites scam.
How These Scams Lure You In
Usually these types of scams will say that you can get a free gift card, watch, iPod, etc. if you take a short survey. If you ever come across one that is offering expensive gifts then it is a sure sign of a scam… Things just don't work like that.
However, there are more believable ones out there as well, such as the ones that tell you that you can get a free watch or some sort of prize but you have to pay the shipping. While these still definitely seem a little bit too good to be true, they are more believable, but nonetheless are often scams.
An example of a typical email for one of these types of scams is as follows.
"You have been selected to take part in improving our customer service. After you complete our 30 second questionnaire as a way to say “Thank You”, you’ll receive an exclusive reward worth over $50."
If you just think to yourself "is this too good to be true?" and the answer is Yes, then you should probably avoid it. I mean just think about it… Getting a reward worth over $50 for just 30 seconds of your time? That is way too good to be true.
There are lots of different variations of these types of scams because there are lots of different scammers running them, the example above is just one that is fairly common.
And How They Scam You..
There or a lot of different possibilities for how these scams can scam you.
One of the most common ways is for them to award you some sort of physical gift in which you have to pay shipping for. It seems that watches are one popular gift that is given out in these sorts of scams. They will say that you are going to get some nice new watch but you have to pay for the shipping, which might be anywhere from $3 - $7 or so. Maybe the watch seems well worth it so you go ahead and pay the shipping. After doing that you may or may not get the watch. Many of the scams actually do send out the product you are supposed to get and the scam part of it comes when they charge your credit card. From reports I have read of people who have been scammed, it is not uncommon to get charged a fee of nearly $100 with a scam like this.
And also, the product they send you which is "worth $50" is usually a piece of junk that is worth close to nothing.
Another type of Amazon satisfaction survey scam that I have come across is completely different from that mentioned above. I've read a report of a woman who was directed in a roundabout fashion with lots of trickery to an "Amazon technician" after receiving an email for a satisfaction survey. After being told that her computer was filled with problems and errors, she was pushed into giving this "technician" access to her computer remotely and was told to pay a fee of around $300 for them to fix it. This type of scam doesn't seem to be nearly as common, but still… it all stemmed from what appeared to be an Amazon satisfaction survey.
If you do encounter this type what you want to do is shut down your computer immediately and definitely do not pay them. You are also going to want to scan your computer for viruses, malware, spyware, etc. because who knows what the "technician" might have done.
How to Avoid These Types of Scams in the Future
If you want to avoid these types of scams in the future then you are going to have to stay vigilant. Unfortunately there are plenty of them out there and they are not going to stop. Online scams like this will never cease to exist. The reason being that it is very easy for scammers to set them up and to run them.
If it sounds too good to be true then it probably is. Always think of this when dealing with a situation like this.
These scams have nothing to do with the real Amazon company and unfortunately they are very difficult to stop. However, you can help put a stop to them by reporting them to Amazon, which you can do here. You should also mark such emails as spam.